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Frequently Asked Questions

At Express Carrollton Movers, we believe in keeping things clear, simple, and stress-free. Here are answers to the most common questions we get from customers planning their next move:

Frequently Asked Questions

Frequently Asked Questions

General Moving Questions

Pricing and Payment

How do you calculate moving costs?

Our pricing is based on the size of your move, the distance, the number of movers required, and any additional services like packing or specialty handling.

We offer both hourly rates and flat rates, depending on the specifics of your move. A flat rate is generally available for long-distance moves or large-scale moves.

We accept payments via cash, credit card, or debit card. For large commercial moves, we also offer invoicing.

We are transparent with our pricing, and there are no hidden fees. All costs will be discussed and agreed upon before the move.

Yes, a small deposit is required when you book your move. The remaining balance is due upon completion of the move.

There may be an additional charge for stairs, elevators, or long distances from the truck to the entryway. These will be communicated to you in advance.

Packing and Unpacking Services

Do you offer packing services?

Yes, we provide full packing services. Our team uses high-quality materials to ensure your belongings are packed securely for the move.

Absolutely! We have specialized packing techniques and materials to safely pack fragile and delicate items.

No, we provide all the packing materials, including boxes, bubble wrap, tape, and protective blankets. However, if you prefer to use your own materials, you are welcome to do so.

Packing services are usually charged based on the volume of items being packed. We provide a detailed quote after assessing your needs.

Yes, we offer unpacking services to help settle you into your new home or office. We can unpack boxes and place items in the designated rooms.

Yes, you are welcome to pack your own boxes. If you need advice or assistance with packing, our team is here to help.

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